Operations Manager
We are seeking an experienced Operations Manager with a strong background in guest experience. This role is for a luxury hospitality group, and they are looking for someone who will manage the guests' experience along with planning and developing an operational strategy to create a unique experience.
About the position
* Lead and manage the operations team to ensure seamless guest experiences
* Curate a fantastic guest experience along with managing the event bookings
* Complete purchase orders and manage contracts
* Create and manage itineraries
* Budget and plan expenditures
* Liaise with all departments
* Train and develop the team
* Manage the H&S for the department
* Act as an ambassador for the brand
The successful candidate
* Proven experience as an Operations Manager, or similar role in a luxury environment
* Strong leadership, communication, and interpersonal skills with the ability to motivate and inspire teams towards achieving excellence.
* Extensive knowledge of hospitality industry trends.
* Solid understanding of financial management, budgeting, and cost control principles.
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