Foster Partners Facilities Maintenance Supervisor London, Battersea Permanent We are a global studio for sustainable architecture, urbanism, engineering and design, founded by Norman Foster in 1967. Role Responsibilities: · Develop, deliver and maintain a high service standard of all building fabric, Mechanical, Electrical and Plumbing (MEP) facilities throughout all Foster Partners’ offices, properties, and site offices. This role is primarily responsible for supervising in-house maintenance team for performing Planned Preventive Maintenance (PPM) tasks and reactive works, ensuring safe and efficient operation and maintenance, while continuously seeking opportunities for improvement. · Provide daily supervision, job assignment and technical guidance to the in-house Facilities Technicians. Ensure operational efficiency while fostering a culture of excellence and high performance within the team · Oversee daily in-house Planned Preventive Maintenance (PPM) and repair work orders using the CAFM system. Work closely with Facilities Maintenance Technicians to ensure all tasks are completed in a timely manner. · Ensure the in-house team promptly responds to Facilities Help Desk requests, maintains progress updates, and delivers professional and timely service. Ensure all Service Level Agreements (SLAs) are completed, and tasks are closed within the CAFM system. · Ensure all in-house health and safety compliance tasks, such as PAT testing, Legionella Control, · Respond promptly to emergency breakdown incidents (P4 Critical), providing timely updates and resolutions. · Provide recommendation to the Facilities Maintenance Managers on outsourcing of the maintenance tasks and proposing modifications or improvement works to the existing systems. · Support the Facilities Maintenance Manager in supervising and monitoring contractor activities for maintenance tasks and minor projects, both during and outside of regular working hours. Key Skills: · Previous experience and or related qualifications in maintenance work and contractor supervision, particularly in building fabric/Building Services Systems would be an advantage · Able to work effectively with people at all levels both internally and externally as there is a requirement to liaise with contractors and internal staff · Previous experience in dealing with customers · Able to work within a team providing assistance to other trades to finalise all aspects of maintenance. In return we offer a competitive basic salary and generous benefits package which includes 25 days holiday (exc bank holidays), Pension, DIS and discretionary annual bonus