Overview
Reference
437672 Salary
£11.44 - £11.44/hour Job Location
- United Kingdom -- England -- West Midlands -- West Midlands -- Walsall Job Type
Temporary Posted
Thursday, June 13, 2024
Customer Service Advisor
£11.44 per hour
Must be full flexible Monday to Sunday 6am-11.30pm (this is a non-rostered role and shifts may be amended up to 72 hours in advance)
Full time – 35 hours per week
Based in Walsall
Role:
-Answering any customer questions and providing high levels of customer service
-Taking details regarding the vehicle breakdown and passing these to the internal despatch team
-Entering vital details into the RAC system
-Keeping the customer updated at all times
Requirements:
To work in the RAC breakdown department, we are not looking for specific breakdown or motor industry experience and we do not expect candidates to have any knowledge of car breakdowns. What we are looking for is experienced customer service people who are used to dealing with customers and working in a fast-paced and high-energy environment:
-Previous customer service experience (essential)
-Excellent timekeeping and punctuality (essential)
-Excellent communication skills (essential)
-Professional telephone manner (essential)
INDCCP