* To sell and promote the sale of all new and used vehicles in line with all aspects of dealership and manufacturer policies.
* To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day-to-day maintenance and presentation of the showroom.
* To always be prepared to receive and process new customer enquiries (via telephone, walk-in and email).
* To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range.
* To achieve both new and used vehicle sales targets along with secondary accessory and financial services targets.
* To achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis and KPI's.
* To ensure all customers are handled with Family-like Care.
* To ensure company processes are followed to improve Customer Satisfaction and retention. This includes embracing Customer Satisfaction Action Plans, proactively selling Service Plans and following up finance renewal leads.
* To adhere to agreed staff development plans and undertake manufacturer training and e Learning modules to achieve required certification levels.
* Record all new and used sales enquiries along with all sales activity in the appropriate sales control/dealer marketing system.
* Offer/carry out a vehicle demonstration drive with all new customer enquiries.
* To maintain a high level of product knowledge along with a detailed understanding of all current dealer and manufacturer marketing programmes.
* You will possess a valid UK drivers licence.
Working hours are between 8.30am and 18:00 Monday – Saturday with a day off during the week with Sundays on a rota basis 11:00 – 16:00.
Competitive salary package - Uncapped potential for the right candidate!
If you feel you have the passion for sales we are looking for then apply today!
Benefits of working for us
* 23 days holiday plus bank holidays - rising to 25 after 5 years continuous service.
* Pension scheme.
* Health & wellbeing benefits.
* Death in service insurance.
* Staff discount on vehicle purchases.
* Staff discount on car servicing & repairs.
* Long service and loyalty incentives.
* Staff referral scheme.
* In-house, manufacturer & professional qualifications.
* Team building and reward events.
* Christmas Bonus.
Location
Redditch
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