Brookstreet UK Ltd are delighted to be working with our client based in Antrim for a Sales Co-Ordinator on a temporary basis for at least 6 months
You will be responsible for developing long term relationships with customers.
You will work to satisfy customers` needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated.
Key Responsibilities:
Completion of RFQ`s from customers
Negotiating with customers regarding pricing/leadtime for orders
Processing customer orders
Progressing any customer queries regarding outstanding orders
Facilitating business reviews with customers
Maintain regular customer engagement
Ensuring the system is updated using active price management including margins
Analysis of customer schedules to ensure stock availability
Obtaining up to date forecast information for key customers
Monthly sales forecasting analysis on key accounts
Creation of commercial invoices and supporting of customer declarations
Resolving empty bin queries by liaising with customer & purchasing department
Regular reviews of any invoice exceptions
Co-ordinate activities with any quality concerns raised by our customers
Support and collaborate with AR/AP to resolve invoice discrepancies
Liaise with Warehouse operations to ensure timely fulfilment of customer orders
Generate customers KPI`s as required
An...