Key Holder I - KS O2 Outlet (37.5 Hours)
Company: Kate Spade
Location: London, LND, GB
Since its launch in 1993, Kate Spade New York has been a global lifestyle brand known for its colorful and bold designs. We offer extraordinary products for everyday life, including handbags, ready-to-wear, jewelry, footwear, and home décor.
Primary Purpose: The Keyholder contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and service training. You will be responsible for meeting personal sales and productivity goals while delivering exceptional service.
PROFILE
Client & Service Expert:
* Develop strong product knowledge across all categories.
* Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
* Develop a personal clientele through effective selling skills and proactive client outreach.
Building Brand Equity:
* Understand and communicate the Kate Spade aesthetic and brand philosophy.
* Work collaboratively as part of a team.
Operational Excellence:
* Execute operational tasks as per company directives.
* Accurately process all POS transactions.
* Adhere to visual directives and ensure store standards are met daily.
* Take on heightened responsibilities as Keyholder.
Skills and Abilities Required:
* Professional selling skills and exceptional interpersonal skills.
* Prior luxury goods experience preferred.
* Ability to multi-task and prioritize effectively.
* Team-oriented mindset.
Our Competencies for All Employees:
* Courage: Provides direct and actionable feedback; faces issues promptly.
* Creativity: Generates unique ideas and makes connections among concepts.
* Customer Focus: Dedicates efforts to meet customer expectations and builds relationships.
* Dealing with Ambiguity: Adapts to change and manages uncertainty effectively.
* Drive for Results: Exceeds goals consistently and pushes for results.
* Interpersonal Savvy: Builds effective relationships and navigates social situations well.
* Learning on the Fly: Learns quickly and adapts to new challenges.
Our Competencies for All People Managers:
* Strategic Agility: Anticipates future trends and develops competitive strategies.
* Developing Direct Reports and Others: Supports career growth and development for team members.
* Building Effective Teams: Fosters teamwork and creates a sense of belonging.
Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications without regard to legally-recognized protected bases. Visit us at www.katespade.com.
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