Senior Systems Implementation Specialist
NHS AfC: Band 8a
Main area: Senior Systems Implementation Specialist Grade NHS AfC: Band 8a
Contract: 12 months (Secondment or alternatively a 1 year fixed term contract)
Hours: Full time - 37.5 hours per week
Job ref: 220-WHT-3042
Employer: Whittington Health NHS Trust
Employer type: NHS
Site: Whittington Hospital
Town: London
Salary: £61,927 - £68,676 Per Annum inclusive of HCAS
Salary period: Yearly
Closing: 27/04/2025 23:59
Interview date: 13/05/2025
Job overview
An exciting opportunity has arisen for a Senior Systems Implementation Specialist. Initially for 12 months as a secondment or a fixed term contract. This is a pivotal role that will see you lead implementation of clinical IT systems across the Trust in accordance with our digital strategy, ensuring integration and adoption across multiple areas.
Key projects you will work on include 'Narrative' (a clinical noting replacement) and Vitals e-Obs rollout to new areas, as well as extra functionality like indwelling devices. You will play a key role in routine system upgrades, testing/training and helping to develop BCPs, SOPs and clinical safety cases.
A requirement of the role is the ability to speak with clinicians to understand their processes, and the ability to translate into digital workflows. You should be comfortable with adapting your schedule at short notice and occasionally outside of normal 'office' hours. This is a predominately on-site role, with some opportunity for remote working.
This role entails project management and supplier interaction so you should be organised and confident at pushing back to suppliers when necessary. You should also be confident at questioning the status-quo in relation to areas we need to digitise and will often need to persuade and influence to effect change.
Please note vacancy may close earlier if sufficient applications received.
Main duties of the job
* Act as a senior system implementation specialist, developing expert knowledge of clinical IT systems, in particular the acute EPR (System C CareFlow)
* Project manage projects and programmes of work to implement new systems or enhance existing ones
* Lead and guide a wide range of clinical and operational users to affect change through the use of health care systems
* Present at meetings proposed IT changes where there may be conflicting opinions
* Provide system expertise to guide and influence use of systems
* Ensure changes in process through use of IT systems align with the Trust’s IM&T and other Trust strategies
* Work closely with CCIO, CNMAHPIO as well as AD Patient Systems to ensure a co-ordinated approach to IT strategy, implementation and updates
* Provide IT input into Business cases as required, providing advice and guidance in the selection of new systems, exploring with software suppliers any expenditure in relation to new systems and validating whether the costs are required and/essential or desirable.
* Identify IT solutions to patient related software system issues
* Write or provide input into SOPs, BCPs, clinical safety cases
* Analyse, diagnose complex system faults for a number of clinical software applications
* Provide active management of Trust’s assets through the escalation and management of software issues, particularly in relation to software being not fit for purpose or representing a clinical risk
Person specification
Education
* Degree in Health Informatics (IM&T) or a related subject, or equivalent relevant experience within a healthcare setting
* NHS clinical safety training (NHS Digital)
Experience
* Experienced project manager of IT systems in clinical environments (preferably NHS)
* Experience of managing upgrades and testing cycles of an acute EPR
* Demonstrated experience of change management
* Experiencing of providing user training particularly groups and in a clinical environment
* Experience of providing system support for a large acute PAS/EPR
Personal attributes
* Demonstrated ability to explain complex information to non-technical users
* Demonstrated ability to prioritise based on the needs of the organisation
* Must be comfortable in clinical environments and dealing with clinicians
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults.
Your application form
* Provide only business email address for your referees – we are unable to request references from yahoo, Hotmail, Gmail accounts.
* Make sure you include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.
Other important information
* Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.
* Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
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