Job summary
Working within a team you will be delivering a complete medical secretarial service (including outpatient and reception duties where appropriate) to specialty teams who provide elective and emergency care for women under the gynaecology service. Sub-specialties include urogynaecology and reproductive medicine, and the early pregnancy assessment clinic (EPAC) providing a service for pregnant women who are less than 12 weeks gestation with abnormal bleeding and/or pain. We are a service that prides itself in providing exemplary care for Women's Health, striving to improve the quality of health for women across Somerset
Main duties of the job
Dealing with day to day correspondence, initiating appropriate responses in order to provide patients, staff and other parties with required information in a friendly and professional manner. This will include ensuring that all investigation results are received, prioritising where necessary and bringing urgent matters to the clinicians attention.
Receiving telephone calls, accepting messages on behalf of members of the specialty team and taking appropriate action where necessary.
Liaising with appropriate personnel in the multidisciplinary teams to gather and co-ordinate patient information so this is accessible in a timely manner.
Receiving correspondence related to patients and when relevant filing and uploading information to relevant systems.
Assisting with the mentorship, training and induction of any newly appointed staff such as admin assistants and apprentices.
About us
As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.Somerset offers the countryside and the cosmopolitan -- there is truly something for everyone!
Job description
Job responsibilities
Please see the attached detailed job description and person specification for details.
If you would like to find out more about this position, the team and our service we would delighted to hear from you prior to your application. Please contact Harriet May on 07557 183661.
Person Specification
Qualifications
Essential
1. Educational qualification in Maths and English to GCSE standard or equivalent
2. RSA / OCR III WP Typing or equivalent
Desirable
3. British Medical Secretary diploma or equivalent
Experience
Essential
4. Good working knowledge of Microsoft Office
Desirable
5. Good working knowledge of medical terminology (this can be from any previous/relevant role)
6. Audio typing
Additional Criteria
Essential
7. Excellent verbal and written communication skills
8. Confident in communicating to a variety of stakeholders and prioritising workload to work autonomously
Desirable
9. Diary management