Job Description
LOCATION: Leeds, Yorkshire.
HOURS: 37 hours per week
START DATE: Immediate
PAY: £30,000pa - £36,000pa depending on experience.
Permanent Job
Vacancy - Field Service Engineer
We are looking to recruit a permanent Field Service Engineer. You will be a specialist supplier providing specialist service machines together with City and Guilds training to clients. You will work closely with the Service and Training Coordinator and Head of Training to manage a hugely active workload repairing, servicing and maintaining customers service units. The role will involve business travel and staying away. A company van is provided and fully equipped.
Due to the nature of the business/product, the hours will change between Summer and Winter. Between the months of March - October, you will work 8 hours a day between 08.00 - 17.00 (40 hours per week) and between the months of October - March between 09.00 - 17.00 Monday - Thursday and 09.00 - 16.00 Friday. (34 hours per week).
Key Responsibilities:
Duties will include but not limited to the following:
* Deliver & assess City and Guilds training courses
* Servicing of machinery
* Upselling of products and services while on site
* Providing customers with technical information as and when required
* Taking down customer enquiries and consulting on best-fit solutions to match a wide range of budgets
* Identify new opportunities for appropriate services and products
* Utilise existing and establish new customer contacts
* Work with the Sales Manager and marketing teams on positioning, targeting and marketing strategies
* Position and sell solutions based on customers’ needs, challenges and requirements
* Understanding of the market, competition and technology ensuring our client’s solutions are technically competitive and aligned with customer expectations
* Help drive sales growth within the business
* Be able to drive and deliver units and on-site training
* Maintain stock levels on company vehicles
Business Development:
* Generate and follow up on new leads
* Identify new and manage existing product ranges to keep up with customer and consumer expectations
* Identifying and pursuing new business opportunities
* Conducting periodic market research and analysis
* Maintain and develop trusted long-term relationships with existing customers and distributors
* Represent the company at trade exhibitions, demonstrations and events when required
Administration:
* Responsible for the accuracy of all paperwork, figure work and City and Guilds paperwork
Legislation:
* You will be expected to stay up to date on any relevant legislation changes or global developments
Additional:
* Assist the Directors in any special assignments/projects as requested, ensuring confidentiality at all times
Experience and Skills:
Work Experience:
* Previous and relevant sales experience
* Experience in the automotive/agricultural sector is a distinct advantage
Knowledge and Skills:
* Strong verbal and written communication skills
* High level of numeracy/literacy
* Strong IT skills, use of Microsoft suite of packages
* Excellent networking skills
* Negotiation skills
* Ability to self-manage and work on own initiative
* Driven and self-motivated
* Proactive problem-solving capability
* Flexibility and adaptability
* Able to work under pressure and to deadlines and meet targets
* Competent decision making
* Excellent organisation skills with experience of prioritising tasks
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