Closing date: 27 February 2025
Location: Guildford
Region: South East
Employment type: Full Time
Salary: 23845
Description
A Student Placement Opportunity for an Events Coordinator at Surrey Sports Park, supporting SSP by helping to secure and manage a large number of events and other commercial accounts using all areas of Surrey Sports Park. Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health, and wellbeing experience to our University of Surrey students and to the wider SSP community.
We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well-managed, and customer service-focused business.
The Role: You’ll support the Events Executive as a point of contact for event enquiries, liaising with clients to understand requirements and supplying detailed information to the Operations team and other departments to ensure a professional delivery. The events coordinator will lead a diverse range of tasks associated with events set up at the sports park, these tasks specifically range from the set up and manual handling of equipment, liaising with the client, overseeing customer experience, the de-rig of the event, and reporting back to the event executive with any feedback post-event.
Key responsibilities include:
1. Managing and processing a significant amount of in-bound (web, email, telephone, and personal) event and service requirements from a range of clients and facility areas.
2. Working closely with external clients and some internal business areas to book, coordinate, and manage the events space and inventory required to deliver a complex range of commercial activity.
3. Manage and develop key client relationships.
4. Provide expert service in sales and events management for partners and high-profile clients.
5. Manage and support events, delivering excellent customer service with a focus on the client and retention.
This Role is offered on a Full time, Fixed Term Basis.
To Apply: For more information or to be considered for the role please submit a formal application via the University Website. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community.
Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian, and minority ethnic groups and people with disabilities.
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