1. Position: Customer Service
2. Salary: £25k- £30k pa
3. Location: Slinfold, West Sussex – Full UK Driver’s License Required
4. Hours: Mon to Fri- 40h a week- 8am to 5pm
5. Benefits: pension scheme, free parking, perk box
This fast-growing global business is looking for a proactive and enthusiastic Customer Service professional to join their expanding team.
In this role within the Customer Service team, you will:
6. receive incoming customer communications; phone, written and email (including orders, enquiries and complaints) and ensure they are correctly executed in accord with the company’s procedures and policies
7. assist in delivery of customer experience programs as set out in marketing and sales plans
8. implement improvements and new customer experience initiatives
To be successful in position you will:
9. have good verbal and written communication skills and be computer literate (MS office)
10. Be methodical, responsive at all times including under pressure
11. Be able to learn new services and products rapidly
Previous experience within a customer service environment is crucial.
First Recruitment Services are acting as an Employment Agency in relation to this vacancy.