Position Regional Property Operations Manager (Wales Prisons and Probation)
Location Wales, Bristol, Liverpool, Manchester, Chester, West Midlands and Gloucestershire
Band Grade 7
Contract Type Permanent
Overview
The MoJ Property Directorate is a customer focused organisation that exists to enable our customers to perform to their very best. We do this by providing high quality, easy to use services, and working environments that our customers want to work in, which support them to deliver their individual outputs efficiently. Our job is to manage one of the most diverse and complex estates in Government – hosted by the Ministry of Justice (MoJ). The MoJ Property Directorate brings together a property portfolio including Prisons, Probation, and MoJ HQ and Arm’s Length Bodies. We also provide property services on behalf of the Home Office.
MoJ Property provides specialist services including facilities management, health and safety, fire safety and security, technical design expertise, and sustainability.
We also have business management teams who support the entire Directorate and each of our partners is supported by account management teams. We are responsible for a great deal - our portfolio consists of properties valued at £8.5bn for the MoJ alone. We are part of the Government Property Profession (GPP) and through active membership and engagement we will work with the Office of Government Property to develop the maturity of the profession and also encourage our people to join the GPP. We continue to build our capability through training and recruitment, aspiring to be the best that we can be as individuals and as a directorate.
We continue to deliver new ways of working across our portfolio – leading on the scale and pace of activity for central government – proposing ways to achieve, and then providing more dynamic and flexible workspace, while driving down the cost of the estate.
Overview
Regional Property Operational Managers (RPOMs) are responsible for:
• Overseeing contractor performance and ensure delivery in line with the contract, including due governance and process, and with MoJ Property to ensure works and building projects are defined and delivered in line with stakeholder requirements.
• Delivering in line with departmental and Government estate strategies (including the Strategic Asset Management Plan and Government Estate Strategy) whilst ensuring operational, project and customer management services are provided efficiently and effectively within their team.
• Providing assurance that services are being delivered to agreed standards, management and maintenance of various complex customer and stakeholder relationships, issue resolution, operational compliance oversight and service delivery strategic alignment.
• Leading a team of Area Property Operational Managers (APOMs) and Property Operational Managers (POMs). RPOMs provide operational support by acting as a senior point of escalation as well as supporting personal and professional development.
• Accountable for their team budget and report directly to the Head of Property Operations on the account.
The properties allocated to the role and sometimes the account it focusses on can sometimes be altered over time to meet business demand, providing excellent development opportunities for the post holder.
Team Overview
These roles will sit in the Ministry of Justice within the Property Services Directorate. Property Operations support the Ministry of Justice in their priorities to Protect the public from serious offenders and improve the safety and security of our prisons, reduce reoffending, and deliver swift access to justice.
The RPOM works to the Head of Property Operations, leading a team of Area Property Operations Managers (APOMs). The wider property team comprises of operational, professional, and administrative colleagues, ensuring there is always help and support when needed. The Welsh team has more than 30 Approved Premises and 6 prisons within the portfolio. One vacancy will cover the Wales Prison Estate and the second vacancy will cover the Wales Probation Estate. Therefore, travel to and from sites is a big part of the working week. The properties are a mix of HQ, Approved Premises, Contact Centres and Prisons.