Job Title: Key Account Manager (Office Based) Location: Bolton Salary: £27,000 £30,000 basic | OTE £45,000 £70,000 Department: Sales Reports to: Head of Sales Contract Type: Full-time, Permanent About the Role Our client is a leading provider of technology solutions, known for their dedication to innovation, service excellence, and long-standing partnerships with national organisations. As a named supplier on 17 national frameworks, including both NHS SBS and CCS for AV and IT solutions, they continue to grow through delivering cutting-edge solutions that drive results. They are now seeking a driven and self-motivated Key Account Manager to join their internal sales team in Bolton. This is a fantastic opportunity for someone who is passionate about building strong client relationships, managing the full sales cycle, and contributing to long-term business growth. Key Responsibilities Manage and nurture long-term relationships with key client accounts Understand client needs and provide tailored solutions to ensure satisfaction and retention Identify upselling and cross-selling opportunities across the client base Deliver strategic account plans aligned with client objectives and business targets Lead commercial negotiations, including pricing and contract renewals Act as a trusted advisor, offering expert knowledge on product offerings and industry trends Coordinate with internal teams including marketing, product, procurement, and support to ensure seamless delivery Monitor and report on key account metrics, including sales performance and client satisfaction Resolve client issues promptly by coordinating with technical and support teams Provide feedback to inform internal product development and service enhancements Maintain detailed and accurate records of client activity and sales forecasting Stay current on industry trends, competitor activity, and emerging technologies Develop strategies to grow accounts, reduce churn, and increase overall customer loyalty What We're Looking For Proven experience managing B2B accounts, ideally in the technology or service sector Excellent relationship-building and interpersonal skills Strong understanding of the sales cycle from lead generation through to close A customer-first mindset with a focus on value delivery Ability to handle complex client needs and propose effective, solution-led approaches Strong written and verbal communication skills Organised and able to manage multiple client accounts simultaneously Technically confident with the ability to explain solutions in a clear and engaging way Proactive and results-driven with a keen eye for growth opportunities Ability to work collaboratively with cross-functional teams Whats on Offer Competitive base salary based on experience Uncapped performance-based commission and bonus scheme 28 days annual leave (excluding bank holidays) Company pension/retirement savings plan Health and wellness benefits including medical, dental, and vision coverage Free on-site parking and office refreshments Professional development through training, mentoring, and certification opportunities Incentive and recognition programmes for high performers Apply Now If you are an ambitious and relationship-focused sales professional looking to take the next step in your career, we want to hear from you. Submit your CV and apply today to be considered for this exciting opportunity. ADZN1_UKTJ