An opportunity has arisen for a highly motivated and experienced Medical Secretary/Personal Assistant to join our innovative Respiratory Department at Musgrove Park Hospital, Taunton. Whilst this post is on a full time basis (Monday to Friday) flexible working is available so you can be part of our team.
We are looking for an enthusiastic person to provide a first-class secretarial service to our patients and Respiratory clinical team. The successful candidate will provide positive leadership of the administrative team ensuring that high standards are maintained and that an excellent patient experience is always provided. They will need to have first rate communication and organisational skills, be proactive and methodical in their approach and be able to work as part of a team, but also use their own initiative.
If you are a willing, enthusiastic, and flexible individual who would like to join this friendly team we would like to hear from you.
Main duties of the job
You will be a main point of contact for the specialty, having full knowledge of specialty processes, or know where to resource help or to find answers.
Provide communication between Clinicians, General Practitioners, multidisciplinary teams, patients, managers, and all necessary internal & external contacts to achieve an excellent and smooth patient pathway. Enquiries/contact can be via telephone, correspondence, email or face to face requiring a sensitive and patient manner. The post holder will require a high level of competence and confidence with a strict requirement of confidentiality.
To supervise and lead an administration team on a daily basis to achieve high quality, efficient and effective outputs in line with Trust standards, carry out regular 1:1 meetings with staff under mentorship/supervision, recording progress and agreed action plans.
Organise cover for periods of absence and assist in the emergency cover of specific work (i.e. urgent letters/reports) if required to ensure turnaround times and standards are maintained, referring to the Service Managers as appropriate.
Be responsible for actively updating patient pathways such as referral to treatment pathways in accordance to the Trust Policy.
Represent secretarial staff at Department and Trust meetings.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London. There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
* Refer to your Person Specification
* Refer to your Person Specification
Experience
* Refer to your Person Specification
* Refer to your Person Specification
Additional Criteria
* Refer to your Person Specification
* Refer to your Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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