The OpportunityWe are looking for a dedicated individual to manage the daily operations of all activities and resources at the Sports Facilities. You will ensure the well-being and safety of both staff and customers while upholding the highest standards of service. The role of Casual Duty Officer involves overseeing the operations across three locations: * Clacton Leisure Centre * Dovercourt Bay Lifestyles * Walton on the Naze LifestyleKey Responsibilities: * Address customer enquiries with a positive and professional approach, fostering excellent customer service. * Ensure appropriate staffing levels are maintained to facilitate the smooth running of all scheduled activities and services in a safe and efficient manner. * Supervise and manage staff during daily operations to ensure the highest level of performance and service. * Act as a key holder, assuming responsibility for the security of all physical resources, including buildings, plant, and equipment. * Provide visible leadership to staff, motivating them to deliver high-quality performance and efficiency. * Maintain and manage the stock and cleanliness of vending machines, where applicable. * Oversee the daily operation of the Pool Plant, ensuring compliance with relevant guidelines and up-to-date record-keeping. Carry out routine and emergency maintenance of plant and facilities as required. * Undertake other specific non-operational duties as directed by the Centre Manager.Skills and Experience: * A minimum of GCSE level qualifications or equivalent, including English and Mathematics. * A Level 2 or 3 Leadership/Management qualification (or equivalent knowledge gained through experience and development will also be considered). * Qualifications required depending on location: * RLSS National Pool Lifeguard Qualification or an equivalent accredited qualification. * Pool Plant Operators Certificate or a relevant accredited qualification