We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Be Yourself - Be a Bold Team Player - Be Leonardo As a Meetings and Events (M&E) Team Member you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! This is a hands-on position within the M&E department; with great attention to detail you'll be setting up, refreshing and clearing rooms to the high Leonardo standard! You'll work as part of a vibrant team to ensure all guests have a first-class experience with us.,
* Think on your feet to meet clients' needs- a great can-do attitude is spot on!
* Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
* Be self-motivated and comfortable working alone at times
* Work well in a team during large events
* Be AV savvy to support organisers with the set-up of their event (desirable)
Leonardo Hotel and Conference Venue Hinckley Island, Watling Street, Hinckley, Leicestershire, LE10 3JA, At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations! We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
* Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
* Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
* Meals on duty
* Talent referral scheme: earn yourself a bonus for recommending a friend to join us
* We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
* The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression