We are delighted to announce that we’re recruiting an Executive Handling Agent (internally this is known as a Customer Service Representative). London Biggin Hill Airport strives to be London’s preeminent full-service Business Aviation Airport and a leading centre for aviation technology and enterprise. We will deliver this vision through a set of values that define who we are and what we believe in: integrity, innovation, professionalism, accountability and respect. The role of Executive Handling Agent is a key position within our Customer Service team and the successful candidate will be professional and discreet at all times, ensuring a smooth round the clock FBO operation and optimum efficiency with an extraordinary attitude to customer service. They will also be well-presented, with excellent communication skills and be able to interact with people at all levels, both face to face and on the telephone. They will be able to work well under pressure and demonstrate good problem-solving skills. The role involves rostered shifts to include weekends and Bank Holidays. Full job description can be viewed here: BHALJobDescriptionCustomerServiceRepresentativeAprill2022.pdf Please note, supporting statements must be submitted by covering letter or supporting video. Applications made without a letter or video will not be considered