Casual Community Experience Assistant, Freshwater
Client: Rapanui
Location: Freshwater, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8c0a5e90c537
Job Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Location: Our Head Office in Freshwater on the Isle of Wight
Contract type: Casual
Hours: Standard hours 10:00am - 3:00pm
We are committed to reducing the fashion industry's environmental impact. Our mission is to create a circular supply chain that repurposes waste material into new products repeatedly, leveraging technology to enable brands and businesses worldwide to end waste and promote sustainability.
As we grow rapidly, we are seeking Casual Community Experience Assistants to join our customer service team at our Freshwater site.
Responsibilities include:
* Resolving quality concerns with the factory team
* Answering customer phone calls
Qualifications and qualities:
* Belief in providing world-class customer service and creating positive customer experiences
* Empathy towards customers, treating them as individuals
* Strong written communication skills
* Confidence in speaking with customers over the phone and resolving queries
There is potential for additional casual work in our factory team for those interested in increasing their availability.
This role offers the opportunity to join an innovative company on the Isle of Wight, producing and distributing sustainable products globally, with the possibility of permanent employment as roles become available.
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