Our client, a leading global logistics organisation that provides a high-quality level of freight forwarding and logistics services, is looking to recruit an Air Import Clerk to be based at offices near Colnbrook, Berkshire.
The Company:
A global logistics / freight forwarding organization with employees and partners all over the World. As well as their leading position in the Nordic market, their global transportation network enables the business to reach even the most remote corners of the World. They support all processes in Supply Chain Management for businesses in every field.
On Offer:
* An opportunity to join a Multi-National, forward-thinking freight forwarding & logistics specialist.
* Working hours: 4 on 4 off, shift pattern 7am - 7pm.
* An attractive salary up to £35K, dependent on skills and experience.
* On commencement, 21 days annual leave plus bank holidays. Annual leave increases by one day per complete year of service up to a maximum of an additional 5 days.
Main Purpose of the Role:
Reporting to the Air Import Manager, as an Air Import Clerk you will handle air import freight forwarding operations from start to finish and maximize the profitability of each client account by offering exemplary customer service to the client base.
Duties and Responsibilities of the Air Import Clerk:
* Communication with customers is paramount, keeping them updated via email and phone.
* Execute the import shipment at the agreed cost and report any deviations.
* Communicate with the origin office to set up and monitor shipments.
* Provide quotes, if required.
* Conduct customs clearance following clearance instructions and ensure the direct representative letter is held on file.
* Bill VAT/DUTY if our deferment account was used.
* Add all costs to the files.
* Update milestones in BT as per department requirements.
* Ensure billing is done on time and accurately.
* Ensure that all files have PODs before closing a file.
* Handle invoice queries.
* Cross-train as required by the department.
To Be Considered:
* Proven experience handling air import freight forwarding operations.
* Ability to work independently and as part of a team while demonstrating initiative.
* Proactive and able to work under pressure.
* Flexible and willing to seek help and collaborate when unsure how to handle a situation or problem.
#J-18808-Ljbffr