* Be the first point of contact for inbound calls, helping customers with their pension-related questions.
* Build trusting relationships by actively listening and adapting your communication style to individual needs.
* Simplify complex financial concepts, empowering customers to make informed decisions about their financial future.
* Deliver accurate information and manage expectations in line with service level agreements (SLAs).
A natural ability to help and a genuine desire to support customers.
* Excellent communication skills with the ability to simplify complex ideas.
* A calm, logical approach to problem-solving and a focus on delivering solutions.
* Flexibility to work 37.5 hours per week, Monday to Friday, between 8:30 AM and 5:45 PM (alternating shifts)., If you're ready to make a difference in customers' financial futures and thrive in a fast-paced, rewarding role, apply today!
Day rate of £150, inside IR35 via umbrella
* Opportunity to gain experience with a globally recognized financial services leader.
* A supportive and collaborative work environment.