Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer, you will provide specialist support services for people affected by crime. County/Borough Staffordshire Office location Churchill House, Regent Road, Stoke on Trent, ST1 3JJ Expected Number of Hours 3 or more hours per week DBS required? Yes Police vetting required? Yes Closing Date 23/06/2025 Refno 5921 Benefits of Volunteering Make a difference - you will volunteer directly with victims and/or alongside staff. Gain skills and experience - you will receive training on how to provide practical and emotional support. Join our community - you will be part of a large community of over 1,500 volunteers and staff. Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks. What do we ask of you? In order to join us as a Service Delivery Volunteer, you must: Be 18 years of age or over. Be able to volunteer for at least 3 hours per week, for at least 12 months. Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules. Undertake an enhanced DBS check & be part of the DBS update service. Be able to provide two satisfactory references. Have an active email address that you are comfortable using in order to engage with VS communications. Expenses All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch. Diversity Matters VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. We are happy to make reasonable adjustments to support you through the application process. Download the role description below