Job Title: Credit Controller
Location: Longtown
Salary: £26,000 per annum
Hours: Monday to Friday, 08:00 17:00
Hybrid working available for 2-3 days per week after probation period is successfully completed.
The Role:
Ensure all overdue debts are collected and recorded accurately.
Minimise the risk of bad debts while supporting business growth in line with company plans.
Perform tasks that may carry potential hazards. Adhere to company safety protocols to reduce risks.
Make informed credit limit decisions based on company procedures, using discretion when placing customers on hold for overdue payments.
Escalate overdue debts as per company procedures and report to trade credit insurers promptly and accurately.
Manage your own ledger, approximately valued at £2 million, with a range of 750-1,000 customers.
Prioritise your workload, ensuring timely contact with all customers on your ledger to meet individual and team monthly collection targets.
Troubleshoot and resolve recurring issues to prevent future problems.
Maintain a detailed and accurate ledger while following company procedures.
Reduce debtor days and exposure to bad debts.
Achieve monthly and quarterly collection targets.
Requirements:
Previous experience in Credit Control or a similar role.
Ability to work effectively within a team.
Experience with SAP B1 is a plus.
Confident and professional telephone manner when dealing with customers and colleagues.
Basic knowledge of Excel and Outlook for managing your customer ledger.
Organised with strong attention to detail.
Excellent written and verbal communication skills.
High level of accuracy in all tasks.
Ability to reduce exposure to bad debts.
If you're interested in this role, please apply below. We will begin screening candidates for interviews next week.
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