Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Manage an outstanding team, ensuring excellent cooperation across departments whilst leading by example
Manage and support team members to ensure that five-star service standards are maintained at all times
Organise departmental training to ensure overall quality and skills-building
Encourage knowledge and best practice sharing within the team and across departments
Take ownership of decisions and actions
Communicate regularly on the completion of assignments, team achievements, and training
Who we are looking for We seek enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
We are looking for team members who bring:
High personal and professional standards
Strong ins...