Marketing Manager We’re excited to be hiring the first member of our web team to spearhead the management and evolution of our customer-facingcomms. As part of our ambitious rebranding and significant investment in technology, you will play a pivotal role in shaping our online presenceand customer experience. About the job As a leading Insurtech specialising in pet insurance, Tedaisy Insurance Group is dedicated to delivering quality products with exceptional digital customer experiences. We have a passion for pet well-being and are trusted by thousands of dog and cat owners throughout the UK. We’re ambitious, we’re passionate and we’re brave - always looking for ways to grow, improve and be the best we can be Key Responsibilities Lead e-commerce website projects: Oversee the development, launch, and continuous improvement of new and existing e-commerce websites. Website management & maintenance: Ensure smooth operation of all our websites, manage supplier relationships, and oversee hosting, performance, and updates. Site performance analysis: Monitor, analyse, and report on key metrics using tools like Google Analytics & Hotjar, ensuring optimal performance and user experience. Content creation & management: Develop, update, and manage high-quality comms and content to drive the best customer experience and business outcomes Testing & quality assurance: Conduct thorough testing and ensure sign-off for all website updates and new launches. Support marketing initiatives: Collaborate with teams and agencies to support acquisition and in-life journeys Support optimisation projects: Improve marketing performance by assisting with CRO and A/B testing. Requirements Managing end-to-end website projects, from concept to launch. Working with popular CMS and CRM platforms. Collaborating with stakeholders to understand and manage business requirements. Writing clear and concise briefs for creative and web development teams. What We’re Looking For Strong attention to detail with a solid understanding of what makes a customer journeys visually appealing and user-friendly. Excellent organizational and project management skills to keep projects on track and within deadlines. Ability to work independently with a small dynamic team. What We Offer Hybrid working - Office (SP1 3TB) 25 days of holiday per year Your birthday off (paid) 4 x salary life assurance Company pension £500 towards your wellbeing each year Healthcare, including 24/7 GP advice and a mental health helpline. Discounts at hundreds of brands you know & love Employee assistance program