LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Account Manager, Selfridges Manchester Exchange
Location: Manchester, GB, M3 1BD
Contract Type: Permanent - full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then the La Prairie Counter at Selfridges, Manchester Exchange might be of interest to you. Managing a team of 2 Beauty consultants, you will implement effective weekly business plans and work towards maximizing the retail performance targets. You will have the opportunity to work with our incredible existing clients while working towards recruiting new customers to the brand. You have the chance to utilize our beauty room to enhance the customer experience but also host on/off counter events. Develop and maintain good working relationships with all store-based colleagues.
Main responsibilities
* To achieve sales by using La Prairie’s selling and training guidelines.
* Approach customers with an enthusiastic and easy-going opening.
* Set daily goals and review throughout the day.
* Traffic stop with ‘new’ launches or marketing-focused promotions.
* Listen and identify customer needs.
* Invite every customer to sit down and have a skincare consultation.
* Introduce a ‘Diamond servicer’ to all customers.
* Proactively organise external events to generate business.
* Ensure customer records are kept up to date on the EPOS system.
Business Awareness and Administration
* To be fully aware of individual and account performance against target and within department.
* Complete a weekly business plan to be reviewed with RSM to complement the marketing calendar.
* Arrange tailored events and on-counter activity to ensure business plan is delivered.
* Awareness of competitor activity.
* Complete all paperwork and administration required accurately and on time.
* Ensure stock levels are being maintained and are sufficient for all retail expectations.
Visual Merchandising
* To ensure the La Prairie image is maximized in store.
* Ensure the counter is spotlessly clean and well maintained.
* Make certain the counter is fully stocked and that all products are stored by category and shade sequence.
* All displays are in accordance with Company Visual Merchandising guidelines and planograms.
In return, La Prairie offers:
* A competitive salary and discretionary commission scheme.
* 33 holiday days (including bank holidays).
* Generous product allocation & discount.
* Long Service Awards starting with 3 years service.
* A free product to try every time there is a new launch.
* Contributory pension scheme – 5% employer contribution.
* Employee referral bonuses.
* A range of opportunities to develop and grow personally and professionally.
* Access to Retail Trust including virtual GP Services and HAPI app for discounts.
* Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to: North Regional Sales Manager
We look forward to receiving your application.
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