FM Hard Services Manager - Central Buildings From fixing faults to replacing items, joining our Technical Services team means you can be a superhero for families during their break. The dedicated team provide a speedy response to any service breakdown while delivering excellent care, so our guests can relax knowing they’re being taken care of. FM HARD SERVICES MANAGER - CENTRAL BUILDINGS | Circa £68,500 per annum plus 18% Bonus In this role, you will lead and inspire a department of technically competent operatives to achieve success in maintaining our village forest, central buildings and infrastructure to the highest possible standards. You will ensure all our assets are kept in a healthy and functional condition, utilising the most efficient methods of maintenance. You will facilitate and develop a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this. The ideal candidate will have excellent verbal and written communication skills as you will positively engage with and support all key stakeholders who expect a high level of service from your team. Using your influencing skills, you will encourage collaborative working practises between your team and other departments. This role will be required to participate in the out of hours Duty Management rota, so will involve working evenings, weekends and public / bank holidays on a rota basis. HOURS OF WORK You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. This shifts will fall between Monday and Friday. 9am-5:30pm and weekends when duty manager. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis. ABOUT YOU Essential requirements: HNC in construction, engineering or formal Facilities Management qualifications Proven experience in managing a dynamic workload, planning and prioritising tasks Use of Computer Aided Facilities Management (CAFM) systems Experience in managing service contracts, within hard FM organisations Proven ability to manage a technical workforce team and office administration teams Demonstrate a high technical knowledge of HVAC systems Experience in Fire Safety Standards & Risk Management Desirable requirements: NEBOSH National Certificate in Fire Safety & Risk Management or equivalent qualification Familiar with procurement techniques and associated forms of contracts ABOUT THE BENEFITS Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few: Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications If this sounds like your ideal job, then we’d love to see your application. Closing date: 12th November 2024 at 12 Noon Interviews to be held: 27th November 2024 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Follow us - Facebook | X (Twitter) | LinkedIn At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.