4Recruitment Services are seeking a Housing Options Officer for our client based in Bolton.The role holder will be required to:
* assist and support the delivery of a high quality Housing Options & Advice Service for homeless persons, those threatened with homelessness and others in housing need.
* provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices.
* assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally & internally in order to provide options, prevent and relieve homelessness and to provide for the needs of households.
DUTIES AND RESPONSIBILITIES INCLUDE:
1. To obtain necessary information by undertaking assessments and develop plans for customers seeking advice & assistance with housing related matters including homelessness, in various settings/locations as directed.
2. Provide advice, options and assistance including via liaison, negotiation and advocacy with other services and agencies as appropriate in order to meet need.
3. To have a working knowledge...