Attractive Salary + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits
Position Summary
We have a fantastic opportunity to join the Cereal Partners Sales team based in Welwyn as a Senior National Account Manager for a Top 4 retail grocery account. You’ll be responsible for identifying specific business strategies for the customer to effectively deliver business objectives, managing day to day relationships in order to efficiently deliver the customer business plan.
This is a high profile and strategically important role, where you will have the opportunity to drive and accelerate our fantastic product portfolio for our customers in the UK.
A day in the life of a Senior National Account Manager …
* Effectively negotiate customer terms to secure quality space, distribution. Manage all negotiations and customer contacts for accounts/sub accounts you are accountable for.
* Develop business plan for Customer estate in conjunction with Business Unit Controller, identify opportunities for CPUK which jointly improve margin, value sales and share position.
* Alongside the Business Unit Controller, review performance monthly v JBP, ensuring customer and CPUK volume, revenue and Customer contribution objectives are being delivered, recommend action as appropriate.
* Identify specific business strategies for the customer and analyse data to recommend appropriate courses of action to improve promotional efficiency, distribution, NPD launches and overall share of CPUK business.
* Conduct regular business reviews with relevant customer contacts/stakeholders, both Internal and External, to develop effective relationships and identify opportunities to grow CPUK business.
* Identify promotional efficiency improvements and produce an action plan with key deliverables for implementation, record and manage trade plan expenditure.
* Build a thorough understanding of the customer's strategy including the key levers to achieve our objectives, monitoring competitor promotions and making recommendations to amend our plan as appropriate.
* Co-ordinate execution of promotional activity throughout the supply chain, ensuring stock availability and excellent in store execution. Manage the timely and accurate passage of promotion activity with focus on pre and post evaluation ensuring key learning's are communicated and actioned in the plan.
* Liaise with commercial colleagues to ensure Customer Plan supports overall CPUK commercial strategy, APO and conflicts with other customer plans are resolved.
* Ensure the Customer Service team have all available information to support excellent customer service and step in as necessary to handle any issues arising.
What will make you successful
* Proven experience in an FMCG customer focused role e.g. Sales, Customer Marketing, Category Management is essential as well as a good knowledge and understanding of working with Retail customers.
* You will have already demonstrated successful performance within sales and will be passionate about building high value customer relationships, be able to demonstrate strong commercial acumen and have a strong and determined focus on delivering results.
* You will be able to demonstrate your experience of complex negotiations which has resulted in securing large contracts and winning new business. Your ability to think strategically, be resilient in the face of challenging situations and be able to influence both internally and externally will be key.
Other key attributes will include:
* Self-starter and motivator, positive can-do attitude, skilled in “managing up” as well as with peers.
* Successfully delivered on KPIs, especially top and bottom-line business results.
* Experience of managing Customer investment plans, especially geared towards optimizing and driving growth.
* Established Customer Key Account management skills focused on collaboratively driving Joint Business plans aligned at a Top-to-top level between the Customer and Nestlé Cereal Partners.
* The ability to analyse complex situations, lots of data, "join the dots", build insights based on analysis and develop plans to address the opportunity.
* Understand the link between Supply, Category, Finance and Sales.
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.
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