Job Description
We are actively seeking an experienced assessments coordinator with a passion for teamwork and open communication to join our team at CST Training, based in a hybrid capacity from our Head Office in Dartford.
Your role within our dynamic and collaborative team will be instrumental. This is a thrilling chance for those who thrive in a team-oriented environment and are seeking a rewarding career path.
You will operate in a hybrid capacity from our Head Office in Dartford and from your home for a maximum of 2 days a week. Your role is pivotal in understanding and navigating the challenges faced by the team, company, and industry as we coordinate the plethora of training qualifications conducted each year.
Role Responsibilities:
1. Your key responsibilities will encompass:
2. Ensuring smooth operation of our NVQ, VRQs and other assessment related qualifications.
3. Building strong relationships with candidates, assessors, and awarding bodies to maintain course compliance and an exemplary user experience.
4. Delivering high-standard customer service to support our communications team and aid candidates with bookings, queries and amendments on the phone and via email.
5. Facilitating the registration and completion process of candidates to gain their certification, including but not limited to invoicing, managing accounts and liaising with stake...