Description Business Consultant (12-Month Contract FTC) Location: Bristol / Croydon / London (Hybrid) In this position, you’ll be based in the Bristol / Croydon / London office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex We give you potential In this role, you will be at the forefront of client engagement, process, and solution design/implementation. Your responsibilities will include gathering information, detailing client requirements, and leading clients through their migration journey to delivery and operational deployment. As a key player in Project Kessel, you will support clients in their transition to EquatePlus and the Computershare Plan Managers (CPM) operating model. We believe in your potential to drive success and innovation. Join us and be part of a team that values your growth and contributions. A role you will love A fantastic opportunity has arisen to join Project Kessel as a Business Consultant within our Plan Managers business on a 12-month Secondment. This is an ideal opening for an internal candidate who is keen to work on the delivery of Project Kessel our EMEA programme of migrating clients onto the EquatePlus (EQ) platform. This is a key role within Project Kessel to support the clients move to EquatePlus and to the Computershare Plan Managers (CPM) operating model. What key responsibilities you will have in the role? Review, input and provide expert knowledge into business process before delivering to clients or internal stakeholders Translate discovery into process and configuration requirements Validate configuration against discovery and business processes to ensure they meet the business requirement Design, develop and deliver professional presentations both internally and externally Deliver plan lifecycle process walkthroughs including any client specific requirements Solve a wide variety of complex customer requirements providing exceptional levels of customer service Provide expert advice in field(s) of specialism to internal and external stakeholders on a range of topics, for example, SSO, API, Inbound Data (CDI), Taxation solutions, etc Influence and collaborate with internal and external senior stakeholders to deliver on programme objectives Escalate risks and decisions to internal senior stakeholders as required Compile and deliver business proposals for non-standard solutions Support the business in delivering scalable and sustainable solutions, products, and initiatives Implement new products and services including regulatory changes in line with the project objectives Align development deployment with client migration and implementation timelines Identify opportunities for continuous improvement to drive efficiencies, ensuring standard solutions and EQ optimisation is followed Anticipate risk and make proposals to mitigate Where non-standard solutions are deployed ensure all business stakeholders are aware and aligned Works with client to understand best practices and ensures client adopts EQ and CPM operating model standards Drives and delivers client requirements to client solutions, without compromising programme and business objectives Rewards designed for you Flexible work to help you find the best balance between work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub. LI-KT1 LI-Hybrid