About the role
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
1. Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
2. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
3. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
You will be responsible for
4. Knowing your customers and serving them with passion and pride; giving great natural service.
5. Passionate and knowledgeable about the products and services within my store.
6. Working across the store in our service, picking and replenishment areas where required.
7. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
8. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
9. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
10. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
11. Handling products with care to maintain quality and ensure they reach customers in the best condition.
12. Being myself, living our values, making everyone feel welcome and always following our policies.
13. At times, you may be required to accept deliveries into the store
You will need
14. A passion for delivering great service, greeting customers with a smile, and serving them with pride
15. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
16. To take the initiative and make decisions that are right for our customers
17. Work well within a team and communicate openly with others
18. Build relationships with colleagues to create a team spirit, having fun and celebrating success
19. Be at work on time, well presented and ready to be a brand ambassador
What's in it for you
20. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
21. Request flexible working from day one
22. Get 10% off and 15% at pay day weekends - save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home
23. Access to free wellbeing services with a range of resources to support your mind, body, and life
24. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
25. Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
26. Uniform provided and policies to support you for all of life's moments, big and small
27. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .
28. Click here to read more about the benefits we have available for our colleagues
About us
At home or on-the-go, we want to be every customer's favourite way to shop. That's why our purpose is to serve our customers, communities and planet a little better every day.
We are happy to support flexibility for our colleagues in stores, and this can mean different things for different people. So if you are interested, we are happy to discuss how we can make this work for you, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
Everyone's welcome
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.
Please note
If the role involves working in the warehouse, beers, wines & spirits, bakery, or driving, we are only able to accept candidates over the age of 18.
While we're unable to provide individual feedback to all applicants, we will aim to provide feedback to candidates who are interviewed.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
For more information about us please visit www.tescoplc.com