Job summary 15 hours per week, permanent, part time Therapies Assistant. Do you have an interest in Occupational Therapy, Physiotherapy and Complementary Therapy? Would you like to join a team helping people achieve fulfilment and independence? It is a rewarding and varied role that will develop your skills and knowledge within a palliative care setting. It will also allow you to develop your practice, learn new skills and utilise your communication skills, whilst helping people manage life limiting illnesses. We are looking to recruit a Therapies Assistant to join our well-established Therapies Team. Main duties of the job work as part of the Therapies Team, assisting with the delivery of therapy services to people with life-limiting illness participate in and assist with facilitating groups run by our therapists work as part of the Therapies team to ensure all assistive equipment is collected, maintained and cleaned, onsite and throughout the community hold a current British driving licence and have the ability to drive hospice vans when required Saint Francis Hospice is a dynamic, forward thinking organisation providing care to people throughout the boroughs of Brentwood, Havering, Barking & Dagenham and Redbridge. About us We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for patients with life limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide inpatient clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days. All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well. Please ensure that you provide contact business email addresses for your referees, one of which must be your current or most recent employer. Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying. Date posted 17 April 2025 Pay scheme Other Salary £9,895 to £10,520 a year Contract Permanent Working pattern Part-time Reference number B0483-228 Job locations St. Francis Hospice Broxhill Road Havering-atte-bower Romford RM41QH Job description Job responsibilities JOB SUMMARY To work as part of the Therapies team, assisting with the delivery of therapy services to people with life-limiting illness who are supported by Saint Francis Hospice. To work with the Therapies Manager and other staff to assist with providing a comprehensive service to inpatients, outpatients and patients living in the community. MAIN DUTIES AND RESPONSIBILITIES To maintain the highest standards of clinical record keeping including electronic data entry and recording To assist with home visits to assess individuals needs and deliver and fit equipment under the direction of the Therapists To assist with the maintenance, collection and cleaning of equipment To drive the hospice van to collect and deliver equipment within the community To assist with the provision of various Therapeutic Groups To ensure materials are stored in accordance with Health and Safety regulations (e.g. COSHH), ensuring store rooms are kept tidy and stock levels maintained To report any relevant information or observations relating to a patients condition to the Therapists To report any concerns about the provision of the Therapy Services to the Therapies Manager To maintain and develop skills and knowledge by participating in relevant internal and external training opportunities To attend all mandatory training in accordance with hospice policies Confer with the Therapies Manager to plan annual leave and study leave to ensure continuity of service To undertake projects and achieve objectives in agreement with the Therapies Manager during Appraisal PROFESSIONAL RESPONSIBILITES 13. To participate in Appraisal in consultation with the Therapies Manager 14. To have an understanding of the importance of Multi-Professional team working and the ability to promote it within the organisation 15. To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times 16. To take responsibility for own professional and personal development which will be monitored in Supervision sessions and in Appraisal. ADDITIONAL REQUIREMENTS OF POSTHOLDER SENSITIVITY AND PROFESSIONALISM: As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with patients, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts. C ONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue. DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998. EQUAL OPPORTUNITES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice. HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This documents sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters. HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty. SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy. R EGISTRATION COMPLIANCE/CODE OF CONDUCT: All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration. WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26 week period you should work no more than 1248 hours. Job description Job responsibilities JOB SUMMARY To work as part of the Therapies team, assisting with the delivery of therapy services to people with life-limiting illness who are supported by Saint Francis Hospice. To work with the Therapies Manager and other staff to assist with providing a comprehensive service to inpatients, outpatients and patients living in the community. MAIN DUTIES AND RESPONSIBILITIES To maintain the highest standards of clinical record keeping including electronic data entry and recording To assist with home visits to assess individuals needs and deliver and fit equipment under the direction of the Therapists To assist with the maintenance, collection and cleaning of equipment To drive the hospice van to collect and deliver equipment within the community To assist with the provision of various Therapeutic Groups To ensure materials are stored in accordance with Health and Safety regulations (e.g. COSHH), ensuring store rooms are kept tidy and stock levels maintained To report any relevant information or observations relating to a patients condition to the Therapists To report any concerns about the provision of the Therapy Services to the Therapies Manager To maintain and develop skills and knowledge by participating in relevant internal and external training opportunities To attend all mandatory training in accordance with hospice policies Confer with the Therapies Manager to plan annual leave and study leave to ensure continuity of service To undertake projects and achieve objectives in agreement with the Therapies Manager during Appraisal PROFESSIONAL RESPONSIBILITES 13. To participate in Appraisal in consultation with the Therapies Manager 14. To have an understanding of the importance of Multi-Professional team working and the ability to promote it within the organisation 15. To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times 16. To take responsibility for own professional and personal development which will be monitored in Supervision sessions and in Appraisal. ADDITIONAL REQUIREMENTS OF POSTHOLDER SENSITIVITY AND PROFESSIONALISM: As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with patients, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts. C ONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue. DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998. EQUAL OPPORTUNITES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice. HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This documents sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters. HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty. SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy. R EGISTRATION COMPLIANCE/CODE OF CONDUCT: All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration. WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26 week period you should work no more than 1248 hours. Person Specification Skills/Abilities/Knowledge/Communication Essential Possess excellent communication skills. Have the ability to work within a Multi-Professional team. Possess a keen interest and understanding in Therapies, including Occupational Therapy, Physiotherapy, Complementary Therapy. Ability to maintain confidentiality. Ability to work flexibly if required. Have a positive approach to problem solving. Be approachable and possess a sense of humour. Qualifications Desirable General school qualifications i.e. GCE/GCSE Maths and English Other requirement Desirable Must hold a current British Driving Licence and have ability to drive Hospice vans Experience Essential Experience of working with a Therapies Team or equivalent and appropriate experience. Experience of supporting Therapeutic Groups. Desirable Experience of working within Specialist Palliative Care. Experience of working with people with life-limiting illness and their families/carers. Experience as a trusted assessor. Person Specification Skills/Abilities/Knowledge/Communication Essential Possess excellent communication skills. Have the ability to work within a Multi-Professional team. Possess a keen interest and understanding in Therapies, including Occupational Therapy, Physiotherapy, Complementary Therapy. Ability to maintain confidentiality. Ability to work flexibly if required. Have a positive approach to problem solving. Be approachable and possess a sense of humour. Qualifications Desirable General school qualifications i.e. GCE/GCSE Maths and English Other requirement Desirable Must hold a current British Driving Licence and have ability to drive Hospice vans Experience Essential Experience of working with a Therapies Team or equivalent and appropriate experience. Experience of supporting Therapeutic Groups. Desirable Experience of working within Specialist Palliative Care. Experience of working with people with life-limiting illness and their families/carers. Experience as a trusted assessor. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Saint Francis Hospice Address St. Francis Hospice Broxhill Road Havering-atte-bower Romford RM41QH Employer's website https://www.sfh.org.uk/ (Opens in a new tab)