My client has an exciting opportunity for someone focused and detail-oriented to join their parts team as a Parts Advisor. Based at the UK office in Long Crendon, you will be joining a supportive, global company who are leaders in their field. To be successful in this role you will need to be a team player keen to help in other areas where required, have a willingness to learn and an ability to work well in a small, diverse team. This position is fast paced and will require excellent time-management skills, with outstanding IT skills as it will involve working with a high number of manuals, and searching for correct parts. You will be the first point of contact for all enquiries, providing a knowledgeable and efficient service, mostly via email and telephone with a number of other daily responsibilities.
Your main duties will comprise, but are not limited to:
1. Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service, primarily through email and telephone
2. Ensure all customer expectations and requirements are identified and successfully managed
3. Promote the company in all aspects of its business
4. Prospect for new business
5. Contribute to achieving a level of profitability that meets departmental and company expectations
6. Processing and tracking of spare parts sales and orders using the appropriate processes, tools and technical documentation
7. Using electronic parts ma...