Job Title: Administrative Assistant – Belfast
VSS Ireland Ltd. are currently recruiting for a Full Time Permanent Administrative Assistant to join our team in our office in Dunmurry, Belfast.
About VSS Ireland Ltd.
VSS Ireland Ltd. is Ireland’s leading building compliance company. As industry leaders, we provide the highest standard of surveying, maintenance and installation services across our Fire Related Services, Air Handling and water hygiene divisions to all manner of facilities nationwide. VSS Ireland’s clients are from all sectors of the professional sphere, including but not limited to: Pharmaceutical and Healthcare, Hospitality and Retail (hotels, supermarkets and restaurants), Construction and Manufacturing, Chemical and Food Processing, and Business Environment (Education and Administration Buildings).
Responsibilities include:
As an Administration Assistant, you will be highly organised and detail-oriented, responsible, reliable, punctual, and trustworthy. You will represent the company in a professional and supportive manner, developing and maintaining positive working relationships with our clients as well as co-workers.
Principle Duties and Responsibilities:
* Answer and transfer calls and e-mails.
* Assist management with queries and administrative tasks.
* Communicate with clients, including booking & confirmation of scheduled works & relevant aftersales customer care via telephone and emails, addressing any inquiries or concerns.
* Data inputting and processing data through internal systems, formulating and maintaining databases.
* Organise accommodation and travel for employees and guests of the company.
* Order office supplies and maintain office equipment.
* Select appropriate uniforms and PPE gear for new starters.
* Work in compliance with high customer service standards and company practices.
Knowledge, Skills, and Abilities Required:
* Proven work experience as an Administrator, Front Office Representative, or similar role in a busy office environment.
* Positive professional attitude and ability to develop relationships.
* Multitasking and time-management skills, with the ability to prioritise tasks.
* Ability to be resourceful and proactive when issues arise.
* Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) & experience working with a CRM (Salesforce) is desirable.
* Fluent in English (both written and oral).
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