Primary Responsibilities Include:
* Managing a caseload of residential property matters from inception through to conclusion; including, sales & purchase, re-mortgage, transfers of equity, new build, right to buy, retirement, shared ownership schemes and lease extensions.
* Processing cases in a timely and cost-effective manner.
* Liaising directly with clients, estate agents and lenders.
* Developing professional relationships, both with clients and Introducers.
* Generating a fee income in line with agreed targets.
* To manage own work allocation, productivity and quality of work with minimum supervision.
* Meeting clients and taking detailed instructions.
About the Person:
To be a successful candidate for this role you must also have the following attributes, skills and experience:
* Have experience of managing your own caseload.
* Have exceptional client service skills, going above and beyond client expectations.
* Be organised and process driven.
* Be commercially astute, understanding the importance of business targets and their impact to the practice.
* Committed to providing an excellent standard of client care.
* Be IT literate with experience of using a web-based case management system.
* Understanding the importance of communicating with clients, solicitors, and introducers.
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