Job Description
Evans Cycles, a leading bicycle retailer, is seeking an enthusiastic and customer-focused Casual Sales Assistant to join our team in Leeds, United Kingdom. As a Casual Sales Assistant, you will play a crucial role in providing exceptional customer service and sharing your passion for cycling with our diverse clientele.
* Greet and assist customers in a friendly and professional manner, offering expert advice on our range of bicycles, accessories, and cycling equipment
* Develop and maintain in-depth product knowledge to effectively guide customers in their purchasing decisions
* Actively engage with customers to understand their needs and recommend appropriate products, supporting sales targets through effective upselling and cross-selling techniques
* Assist with stock management, including restocking shelves, checking inventory levels, and reporting discrepancies
* Operate the till and handle various payment methods accurately and efficiently
* Contribute to the store's visual merchandising efforts, ensuring products are displayed attractively and in an organised manner
* Promote and adhere to safety protocols, particularly when fitting customers with appropriate safety gear
* Maintain a clean and tidy store environment, contributing to a positive shopping experience for our customers
* Collaborate with team members to achieve store goals and maintain high standards of customer service
* Adapt to changing priorities and remain flexible in a dynamic retail environment
Qualifications
* Passion for cycling and enthusiasm for providing excellent customer service
* Strong communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds
* Basic knowledge of bicycles and cycling equipment, with a willingness to expand product expertise
* Previous retail or customer service experience preferred, but not essential
* Ability to work flexibly, including weekends, evenings, and holidays as required
* Physical fitness to stand for extended periods and assist with moving and lifting bicycles when necessary
* Basic numeracy skills for cash handling and stock management
* Proficiency in using computerised point-of-sale systems
* Keen eye for detail and ability to maintain an organised work environment
* Team player with a positive attitude and willingness to support colleagues
* Ability to work in a fast-paced environment and prioritise tasks effectively
Additional Information
This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered .