Internal Operations Support
The Role
As Internal Operations Support, you will be responsible for ensuring efficient day-to-day operations across HR, IT, office management, compliance, and internal communications. You will be the first point of contact for IT and facilities-related queries, support onboarding and training, and ensure operational compliance with internal policies and procedures.
Key Responsibilities
Onboarding & HR Support
* Manage onboarding for new hires, including IT setup, New Starter Packs, and CRM training.
* Co-manage the HR portal, handling recruitment documentation and leave tracking.
IT & Systems Support
* Work with IT providers to troubleshoot technical issues and manage remote working solutions.
* Manage hardware procurement and upgrades, ensuring seamless IT operations.
* Own the starter/leaver process, ensuring all portals and management systems integrate
* First-line support for technical issues before escalation.
* Maintain company-wide email groups and system links.
* Maintain the company intranet on SharePoint to enhance internal communication.
Compliance & Data Integrity
* Run GDPR reports, resolve coding issues, and action permission requests.
* Upload candidate registration forms and conduct weekly compliance audits.
* Assist contracts team with candidate compliance in line with framework standards
Office & Facilities Management
* Oversee office procurement and supply including stationary, catering and ad hoc maintenance.
* Take full management of the company switchboard and front-of-house service.
* Assist with booking and managing internal events and company meetings
Who You Are
* Highly organised with excellent attention to detail.
* Proactive problem-solver with strong communication skills.
* Tech-savvy with experience in IT troubleshooting and CRM management.
* Familiar with GDPR and compliance regulations.
* Comfortable handling multiple priorities in a fast-paced environment.
Why Join Us?
* Be a key part of an efficient and dynamic internal operations team.
* Work in a supportive and collaborative environment.
* Gain exposure to multiple business functions, from HR to IT and compliance.
* Opportunity for career growth and skill development.