Application Support Engineer Brighton, West Sussex (Flexible hybrid working)£35k, DOE An innovative and driven Application Support Engineer is needed to join a vibrant and successful global eCommerce company that is leading the way in digital retail innovation. In this role, you will play a pivotal role supporting their global ecommerce platform, ensuring the smooth operation and enhancements. You will take the initiative in testing, installing, and putting support solutions into practice. The role: Investigate website issues using a range of tools and methods Triaging and raising detailed application bugs for developers Investigating API logs and diagnosing issues Writing ad-hoc SQL Scripts for business reporting Ownership of ticket workflow Incident management and communication Requirements: Have previous experience working in an application support role Technical knowledge of SQL and XML Markup Understand basic principles of Software Development processes and OO Programming Languages and the Development Life Cycle A more diverse skill set, such as project management and business analyst abilities, is ideal. Outstanding communication and problem-solving abilities The ideal candidate is a proactive problem solver with a passion for technology and business integration. You possess excellent communication skills, a keen eye for detail, and the ability to work effectively in both team settings and independently Nr to Brighton, West Sussex (Hybrid), £35k- £50k DoE