Customer Service Administrator Location: DE56 Belper - Office-based (hybrid working after training) Transport: Own transport essential As a Customer Service Administrator, you will be responsible for managing the diaries for a team of surveyors, ensuring appointments are booked efficiently. Duties: Schedule appointments Liaise with applicants, vendors, clients, and lenders to ensure smooth communication. Maintain strong working relationships with surveyors, ensuring regular contact. Optimise surveyors' diaries Provide administrative support Conduct follow-up calls where necessary Identify and escalate priority issues as needed. Skills & Experience Proficiency in Microsoft Office (Word, Excel, Outlook). Experience managing multiple tasks and priorities in a fast-paced office environment. Excellent verbal and written communication skills. Strong time management and prioritisation abilities. Strong customer service and relationship-building skills. Knowledge of the Property industry desirable Experience in diary management. Influencing and negotiation skills. Own Transport required due to location. £24k basic plus Bonus (paid monthly) Working hours 37.5 per week between 8.00-18.00 on a rota Must be flexible to work outside of these hours if required (remote based) Please click to apply or call 01332 363000 opt 3 ADZN1_UKTJ