If you have a passion for delivering excellent customer service along with good banking knowledge, we’d like to hear from you
We’ll look to you to deliver an exceptional experience to our customers who use our mobile branch banking services
Crucial to this role will be your ability to complete our mobile branch driver training, which includes driver refresher training
Our Mobile Branch banking service provides local communities with vital access to branch banking needs. You’ll be acting as the first point of contact to customers in these locations, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank.
We’ll also be looking to you to follow safe and secure mobile branch operating processes, making sound health and safety decisions for colleagues and customers using the service.
Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders
You’ll need to be over 25 and have held a valid driving licence for 2 years to drive one of our Mobile Branch vehicles. Ideally, you’ll already have a category C1 license, but if you don’t, we'll provide comprehensive training and cover the cost. A passion for customer service and strong attention to detail
You’ll join us on a competitive salary starting of £26,010 pro rata for the hours you work.
A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 33 days, pro rata for hours worked
A monthly contribution to your retirement fund
You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll need to be flexible in terms of the hours you work, typically you’ll be working during branch opening hours which will be between the hours of 9am and 5pm, Monday to Friday
Your journey starts with a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them. You’ll benefit from ongoing coaching and support, that will open the door to further career opportunities too.