Candidate Job Description:
Sales Adviser
Salford Quays, M50 3SP
Salary is £24,500+ excellent benefits & commission- Full Time – Hybrid
What you'll be doing
Acting as a subject matter expert you will work as part of a team handling new business enquiries and across its existing business retention portfolio.
You'll provide quality support to clients in line with company standards, putting them ‘at the heart of everything we do’ while working to achieve sales targets in line with business plans.
You'll comply with regulatory and legislative requirements as appropriate and support senior team members in delivering service improvement initiatives.
You'll build relationships and expand your portfolio, making your own contribution to our culture of outstanding performance.
What’s a typical day?
You'll provide quality client service to potential customers and clients in line with company standards and reputation, and make sure telephony activity requirements are achieved.
You'll take ownership of customer queries, identify and understand the customers' needs and resolve them appropriately.
You'll aim to achieve quality and volume targets as outlined in the business plan, whilst demonstrating a thorough understanding of the company’s products and services and sell appropriately.
All your activity will comply with FCA or CQC regulations. Furthermore, you'll engage with the cli...