Would you like to earn a salary whilst learning on the job and gaining a qualification? We have an exciting opportunity for a Business Administrator. You will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team within the practice.
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties can include but are not limited to supporting the administration and receptionist teams with patient registration, booking appointments, managing practice email account, chronic condition recalls, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies.
Support staff with the distribution of information, messages and enquiries for the clinical team.
You will also be:
* Processing of incoming and outgoing emails for both the Practice email account and personal
* Photocopy documentation as required
* Booking appointments
* Scanning, coding and filing of documents
* Managing chronic condition recalls
* Queries with regards to patient registration, deduction of record and new patient registration
* Input data into the patient’s healthcare records as necessary
* Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
* Supporting all clinical staff with general administrative tasks as requested
Your training plan
For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.
The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.
Requirements
Essential qualifications
* GCSE Maths and English (Grade 4 and above) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Team working
* Proactive
* Interpersonal Skills
Other requirements
Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.
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