Sector: Transport and Logistics
Role: Senior Executive
Contract Type: Permanent
Hours: Full Time
Our Purpose
Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
Duties and Responsibilities:
This role is key to the e-commerce function in shops. Attention to detail is a must, as you will be responsible for ensuring a safe and legal operation. You will be a role model for customer service, using your coaching skills to support partners in delivering an excellent experience, providing timely feedback to aid in their personal development.
You will be focused on ensuring customers get the items they want on time through overseeing the picking operation, be the first point of contact for customer queries in store, using your initiative to resolve queries and put the customer at the centre of decision making.
Required Essential Experience:
You will need a full valid UK manual driving licence for driving vehicles with a manual gearbox up to 3500kg with no more than six points - and you should be 18 years old or over. Part of the application process will include a licence check and a security check to confirm your suitability for the role.
Desired Essential Experience:
- No involvement in any blameworthy collisions within the last two years
- Have no endorsements on their driving licence
Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Please be aware that due to the nature and activities of this role, all successful candidates will have a driving license check and DBS check carried out on them through a 3rd party registered body.
Company
The John Lewis Partnership is the UK’s largest employee-owned business and home to our two cherished retail brands - John Lewis & Partners and Waitrose & Partners. Over the next few years, we’re looking to diversify beyond just retail into areas like Financial Services and Build to rent properties, making it an extremely exciting time to join us.
By joining the Partnership you’ll be joining a unique kind of business. One that puts people before profits and looks to make a positive difference, not just to ourselves, but to the communities we serve and work with, all over the world.
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