Role: Customer Service Representative
Location: Outskirt of Cambridge CB23
Hours: Monday – Friday 9am – 5pm (OFFICE BASED)
Salary: up to £28,000 per annum + quarterly bonus
Benefits: 23 days holiday + 8 bank holidays, Perk Box (includes vouchers/’discounts for a number of different shops and restaurants, counselling, private health cover, and much more) and team socials.
Duration: Permanent
Are you ready to bring your A-game to a team that loves helping their customers? Join a growing company that prides themselves on delivering smiles and solutions. If you're passionate about customer service and want to join an office-based squad this could be the role for you!
As a Customer Service Superstar, you’ll be the friendly voice and helpful problem-solver that customers can rely on. Every day is different – from answering inquiries to processing sales orders you will keep the clients happy and coming back for more!
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.
Duties:
* Communicating with existing customers to keep them informed about offers/ products
* Answering customer queries promptly and accurately
* Identifying customer needs to result in effective solutions
* Processing orders and taking payments
* Maintaining and updating customer records on the company database
* Processing new customer account registrations
* Undertaking other duties as required within a busy office environment
About you:
* Previous office-based customer service experience – minimum 1 year
* Good attention to detail
* Strong organisational skills and ability to prioritise workload
* Ability to develop and maintain good relationships with clients
* Committed and hard-working with a flexible approach
* A friendly and enthusiastic team player keen to be part of a growing organisation.
So, are you ready for your next job? Hit on the apply button today
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy