Senior Customer Service Advisor - Coalville (moving to Castle Donnington June 2025)
Location: Coalville
Salary: Negotiable depending on experience £36,000 to £38,000
Working hours: Mon to Fri 39 hours
We are recruiting for an experienced Senior Customer Service Advisor for our client's leading supplier workshop in Coalville (Site will be relocating to Castle Donnington in 2025). This is an exciting opportunity for a Service Controller to join a state-of-the-art workshop, great team, and site that offers training & promotion opportunities.
Service Controller Role:
This Service Controller position entails dealing with customers as they wish to book work into the workshop. Delivering high levels of customer service, you will find their requirements and advise on cost, time scale, and what exactly will happen. This customer controller role is within a busy workshop that requires someone who can deal with the volumes while delivering a high standard of customer service.
1. Dealing with invoices and preparing estimates
2. Maintaining control of parts in the service department
3. Deliveries
4. Warranty returns
Benefits:
* No weekends
* Enhanced holiday
* Company pension
Requirements:
The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor / HGV Service Controller.
Excellent customer service and upsell ability are essential. Must hold a Full UK driving licence.
If you have any further questions, then please submit your application so we can discuss the opportunity and your CV. Please note all applications will be strictly confidential and we won't send your CV out without talking with you first. #J-18808-Ljbffr