The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, fire, crime, drugs policy, immigration and passports.
Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.
The Detention Services Compliance Team operate within the Immigration Removal Centres (IRCs), ensuring that our IRC Suppliers provide the required levels of management of the IRC and care for the residents detained there as well as oversight for all of the operational activity.
As a Deputy Compliance Manager, you will be one of a team of 7 who monitor the standards within the Immigration Removal Centre (IRC) and the performance of the IRC Supplier, ensuring effective delivery of contracted services. This is achieved by regularly walking throughout the IRC, interacting with IRC supplier staff and the detained residents, as well as developing a good understanding of the Contractual requirements of both the IRC Supplier and the Home Office.
Key Responsibilities:
* Monitoring contractual compliance, providing performance summaries and feedback to the Home Office Compliance Manager and carrying out Immigration Enforcement’s statutory duties around the IRC, including authorising the use of temporary confinement or removal from association for residents as necessary.
* Managing the team’s shared inbox, responding to enquiries in a timely fashion.
* Representing the Home Office at a range of meetings that include planning in the difficult removals of residents, daily operational meetings, resident consultative committees, Independent Monitoring Board (IMB), security, healthcare and safer community meetings.
* Assisting in giving advice about policies and procedures of the IRC to managers, including responses to parliamentary questions and other official correspondence.
* Being available for an out of hours on-call service for Detention Operations rotated between team including monitoring and reporting on transfer of residents from the IRC onto their chartered removal flight.
* Assisting the Compliance Manager producing monthly reports providing essential data and statistics relating to the IRC and occasional minute taking at some meetings (shared between the team on rotation).
* Ensuring Residents are provided with an effective service in line with Detention Services Performance Standards & Framework, collecting, processing and auditing complaints in line with the policy, working collaboratively with the complaints department.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis.
Shift Working
Successful candidates will need to be able to attend for all shifts including early starts, late night finishes, and overnight shifts. These shifts may be outside of public transport operating hours.
Training
You will receive full training and support to do the job. Training takes place initially in the classroom and then continues on the job with a mentor who supports you until you are fully confident in the role. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. Further information on what the training involves can be found on our website.
Please note - Whilst a Driving Licence is not necessary, this location is remote and not accessible by public transport, therefore you will need to take this into consideration before applying for the role.
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .