Job Description First impressions are everything As a Reception Duty Manger, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Centrally located in Liverpool City Centre 126 Unit Aparthotel Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Green Key What you will be doing: Take Responsibility for the running of the Aparthotel whilst on shift. Help Lead the team. Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Multi- Skilled and able to help with Breakfast, Occasional Night shifts Required to cover sickness and holidays