Loc8me Loughborough, England, United Kingdom
Credit Controller
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.
We are looking for a Credit Controller to join our ambitious Head Office accounts team. You will work directly with the Client Accounts Manager and Financial Director; the ideal candidate will have great attention to detail whilst also delivering a first-class service to both internal and external stakeholders.
Working in a team, you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us
* You’ll be part of a company that values innovation and alternative thinking
* We invest in and value personal development
* You’ll be part of an audaciously ambitious and growing company
* You’ll be working alongside great people
Your responsibilities will include
* Managing and chasing rent arrears, which is a key part of this role.
* Starting legal proceedings, working with Solicitors and completing Claims online on behalf of the landlord
* Managing and responding to emails
* Monthly payment runs to landlords & contractors
* Bank account management and reconciliation
* Contract and let sheet auditing
* Completing reports as and when required for landlords and management
* Branch/landlord support, including regular meetings with the branch
* Work closely with all departments across the business to resolve issues
* Meet KPI’s set by Client Accounts Manager
* General accounts and administration support to the Client Accounts Manager & Financial Director
Minimum Requirements
* Experience in Credit Control, taking a proactive role in managing and collecting rent arrears
* Strong administration and organisational skills: being organised in a way that is easy for others to read and having a methodical and logical approach to all tasks.
* Technical skills: Proficient in using various software systems including Microsoft Packages, i.e. Excel, Word, Google Sheets
* Communication skills: Confident in making calls and managing difficult situations.
* Self-motivated and able to work on own initiative
* Ability to prioritise workload, work to deadlines, and adapt
* Attention to detail: being accurate and having a high level of accuracy.
* Flexibility within a working role as there will be some weekend work during busy periods, especially the summer period.
Details
* Hours of work: 9 am till 5.30 pm, Monday to Friday
* Office based – in Loughborough
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Accounting/Auditing and Finance
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