Our client is an International Global Freight Forwarder, specialising within the Far East and USA as their main areas. Forming partnerships to freight manage their client's global business, leaving the client free to concentrate on its own core business. Their management team is totally focused on achieving higher levels of service both internally and externally.
Now due to expansion, we are recruiting for an Ocean Export Operator to join the team at the Birmingham location, handling mainly the exports of Petrochemicals.
Your role will involve:
1. Developing and building relationships to ensure a high level of customer service is provided to customers.
2. Ensuring freight is moved on time with all the necessary documentation.
3. Arranging haulage with shipping lines.
4. Ensuring all freight is invoiced and checked prior to dispatch.
5. Ensuring all relevant documents are on hand as required.
6. Resolving and actioning requests and queries quickly and efficiently.
7. Communicating with overseas agents, customers, and suppliers in a clear, precise manner.
8. Using customer ERP and SAP systems as and when required.
In order to apply you will have:
1. Experience of Ocean freight forwarding.
2. Ability to work under pressure to meet fixed deadlines.
3. Strong numerical and commercial skills.
4. Excellent written and verbal communication skills.
5. Excellent attention to detail.
6. Excellent usage of computer / operating systems (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable).
7. Proactive, team worker with excellent time management and organisation skills.
8. Enthusiastic, flexible, and self-motivated.
Package and Benefits:
1. Salary 30,000 to 38,000 dependent upon experience, flexible for the right candidate.
2. Pension.
3. 22 days holiday to start.
4. Rewards and Discounts.
5. Health care plan.
6. Cycle to work scheme.
7. Social events.
8. Free Parking.
9. Plus more.
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