Clinical Healthcare Support Worker - Endoscopy, Band 3
Gloucestershire Hospitals NHS Foundation Trust
Gloucestershire Hospitals NHS Foundation Trust operates hospitals on our two main sites in Cheltenham and Gloucester, and we're one of the largest NHS trusts in the country.
Our workforce of almost 9,000 staff provides high quality emergency, elective and specialist care across a range of clinical areas.
Endoscopy is primarily run as an outpatient department, providing diagnostic and therapeutic services. The Endoscopy Department is JAG accredited and complies with the HTM01-06 which maintains the highest standards of quality and service delivery for the decontamination needs of the Hospital trust.
Additional working pattern details: Long day 07:30-18:30 (10.5 hour shift, 30 minutes break) half days -07:30-13:30 /12:30-18:30
The proposed interview date is 25th February.
Main Duties of the Job
1. To provide high standards of individualised nursing care for patients and their families by assessing, planning, implementing and evaluating care under the supervision of a registered nurse.
2. Recognise and report any changes in patient's condition and escalate appropriately.
3. Provide safe and effective nursing care and psychological support to both patients and their accompanying relatives.
4. Act as a role model by demonstrating the professional standards and proactively reporting inappropriate behaviour and practice.
5. Demonstrate accepted organisational behaviour to support the quality and patient safety strategy.
6. Ensure and maintain the privacy and dignity of patients at all times.
7. Decontamination will be a significant part of the job role.
8. Operate decontamination equipment and instruments.
9. Be aware of manual handling.
10. Understand and follow the basic knowledge of the HTM01-06.
11. Communicate and work well with a small team in a confined area.
12. Be able to prioritise and manage your own workload and timings, providing the service with efficient supply.
13. Comply with the track and trace system (this will be taught to you).
14. Understand the scopes and its workings.
15. Comply with infection control - adhere to strict protocols and guidelines regarding this.
About Us
It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other. We have the following three values:
Caring: Patients said: "Show me that you care about me as an individual. Talk to me, not about me. Look at me when you talk to me."
Patients said: "Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here."
Excelling: Patients said: "Don't just do what you have to, take the next step and go the extra mile."
Job Responsibilities
1. Ability to work on own initiative, independently and as part of a team.
2. Ability to work under instruction, quickly and accurately.
3. Ability to demonstrate a customer-focused approach and respond to the demands from the customer and service users to meet their critical requirements.
4. Provide clinical care by taking observations (blood pressure, heart rate, oxygen saturations, respirations, temperature), weighing blood loss, catheter care, and assisting with personal care.
5. Perform Cannulation/venepuncture on adults, or be willing to undertake the relevant training in order to achieve this.
6. Demonstrate understanding of research-based practice, and participate as required in audit.
7. An enthusiasm to participate in Endoscopy and Decontamination induction and on-the-job training.
8. Following training the ability to demonstrate performance and capability.
9. The ability to demonstrate dexterity and ability to work in a methodical and systematic manner.
10. Ability to work in a busy production facility with tight deadlines whilst maintaining high standards in all aspects of work.
11. Basic knowledge of standard range of Microsoft Office programmes.
Person Specification
Qualifications and Experience
* Educated to GCSE Level or equivalent Grade C English, or equivalent (e.g. National Adult Certificate Level 2 Literacy).
* Educated to GCSE Level Mathematics Grade D or equivalent (e.g. National Adult Certificate Level 1 Numeracy).
* Appropriate experience within an acute clinical area or ward setting/speciality/nursing home in the UK.
* Knowledge about Infection Prevention Control.
* Good time management.
* Ability to be flexible and adaptable to work in any Endoscopy area.
* Enhanced IT skills.
* Good communication skills both written and verbal.
* Knowledge of Health and Safety at work.
* Ability to work flexibly and able to prioritise work effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Gloucestershire Hospitals NHS Foundation Trust
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